Refund policy
RIGHT OF WITHDRAWAL
RIGHT OF WITHDRAWAL
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of revocation, you must inform us (Weingut Friderichs, Moselweinstr. 46, 56820 Senheim, phone:+49 (0) 2673/4320, email:info@weingut-friderichs.de) by means of a clear declaration (e.g. . a letter sent by post or email) of your decision to withdraw from this contract. You can use the sample cancellation form attached below , but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier. You have the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract
Friderichs winery
Moselweinstrasse 46
D-56820 Senheim
to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. In our business, this means that bottles that have already been opened cannot be withdrawn.
END OF REVOCATION
SAMPLE WITHDRAWAL FORM
(If you want to cancel the contract, please fill out this form and send it back.)
- To [the name, address and, if applicable, fax number and e-mail address of the entrepreneur must be inserted by the entrepreneur]:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is notified on paper)
- date
(*) Delete as appropriate.